FAQ

We have tried to answer the most frequently asked questions, but please drop us a line or call if you have any other questions.

How do I apply for a property? How do you decide if my application will be approved or denied?

You can apply for a property by clicking the APPLY ONLINE button on any property listing. You can view our application tips and qualification standards by finding the page APPLICATION INSTRUCTIONS under the TENANTS tab at the top of our site.
Do you have any properties coming up in ….?

All of our available listings are found on our website. Please keep an eye on our website and book an appointment to see your favorite as soon as you see it!
I have bad credit, what is your screening process?"

Our screening criteria is listed on our website under the available properties tab. We ask all applicants to please review our application process online. It is designed to help you understand your likelihood of approval. Please do not ask our staff to give you an approval decision or prediction without submitting the application as required.
I don’t want to pay the screening fee and be denied. Can you assure me that I will be approved?

Please review our screening criteria on our website. If you feel you meet all our requirements, please apply. Please do not ask our staff to give you an approval decision or prediction without submitting the application as required.
I didn’t get the property and feel that you should refund my application fee. Why won’t you?

The application fee is non-refundable we incur costs to process your application whether or not you are able to lease. We publish our screening criteria so that you can evaluate the likelihood of your application prior to applying.
How does your application process work? Is it first come first serve?

We process all applications using a qualified scoring sheet, which can be found on our website. In turn, we select the best tenant. Only fully completed application packages will be processed. An incomplete application package will not be processed. We reserve the right to stop processing applications once we have three complete applications in hand. This allows us to fully process the applications and determine if there is a best qualified among them without unnecessarily prolonging the application process for everybody.
My spouse (partner, significant other, etc.) does not work; does he/she need to apply too?"

Every person age 18 and over that will reside in the property must complete an application package.
I recently had my credit pulled. Can you use my report?

We cannot use outside reports.
I want to make sure I get this property. What do I need to do?

Please view the property ASAP. After you have seen the property, apply online via our website. Make sure you follow all the application instructions. If you follow the application instructions, you will have the best chance of being approved for the property.
Do I have to see the property to be approved?

If you have not seen the property, your application may be subordinated to other applicants who have seen the property.
What is my social security number used for?

Having your social security number allows us to do a criminal and credit background check, as part of your application process. We require these checks for all the properties we manage. 
When is my deposit due?

Once your application has been approved, your security deposit is due immediately so that we can take the property off the market and secure it as yours. Without a security deposit and signed lease we will continue to market and accept applications until it is rented.